State Farm® Insurance Agent Jim Carnahan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matthew James
November 18, 2024
"Absolute joke, my gf was in an accident several days ago, vehicle is totaled. Everyone we have tried to talk to has no clue what to do and just transfers us to someone else. Always end up just getting a machine with no answers and no calls back. It's been 4 days now with no vehicle, no rental, no answers. Will be getting a lawyer."
"Hey Matthew, I understand the claims process can be frustrating sometimes. Most of the time insurance companies, no matter who they are, won't accept full liability until all parties have been talked to and a full investigation is completed by a claims handler. Our office is open M-F, 9 to 430, and if we are on calls with other customers you can leave a message or simply stay on the line to be connected to a 24hr claims representative. Feel free to stop in or call and we'll give you some other ideas how to expedite the rental process in the mean time. "
LATINO
July 10, 2023
"It’s the best insurance"
patty eggers
June 24, 2022
"Always there to help with all my insurance needs"
Sheila Miller
March 13, 2022
"Really nice agent and very helpful"
Billie Antrim
December 18, 2021
"First experience was great. Recoeved auto insurance and getting home quote."
David Berry
July 28, 2021
"Very easy to work with. Stopped in and in under 10 min had the best insurance for the SUV we just purchased and got us the best deal."
Ron Fox
May 25, 2021
"Great"
James ruiz
April 9, 2021
"Quoted me in extremely low price for my home insurance and car insurance, had me transfer everything over to their company. Then told me 30 days later that they would not be able to cover my home, Leaving me without any insurance. Salesman did not inform me of any of this occurring or that my policy had not been canceled until I received a check in the mail and the notification that my insurance had been dropped. Unsure why they did not expect the home before quoting me the policy, having transfer everything over and pay for the services. I would stay far away from this branch As I would not let them ensure my bicycle. They were completely dishonest, and left me in quite a predicament."
"Sorry you had this experience James. We strive to avoid these situations at every turn, and consider this a learning experience. Our rates are great because of our strict underwriting principles, and we expect our policy holders to be open and honest about the property we are insuring, whether it is car insurance or home insurance."
Tina Lancaster
March 24, 2021
"Jim put my mind at ease when my husband and I was wanting life insurance. He spent awhile with us going through all our options and answering all our questions! Love working with him!"
Kimberly Hancock
August 13, 2020
"Friendly staff"
Kathy Kubsh
February 10, 2020
"Have been very helpful as I am handling things from my Mom. The agency has made a difficult time much easier."
Pete Kaster
April 7, 2019
"Friendly and helpful"
carol mcneese
December 6, 2018
"Helped us a lot on our insurance and helped us to get more value for money"
"Thank you Carol! It is a pleasure as always to help in whatever way we can."
Cody Whennen
October 31, 2012
"Terrible. Keeps billing my account. Now its over drafted several hundred. Not getting any response from his office either"
"We promise to do our very best, everyday, to ensure our customers are given the billing options that best suit them and their situation. It is our mission to improve at every turn so we appreciate all feedback. Our agency can set up a recurring monthly bill pay and service that account (change the due date or change the type). Please call or email our office, we're committed to resolve all issues in a timely and effective manner."